Privacy Policy

Privacy at a glance#

The short version, before the detail.

• We collect only what we need to show you what is happening around you.
• Your precise location powers the map and alerts, and you control it in iOS Settings at any time.
• We do not keep a history of your movements. The app remembers where the map was, on your phone.
• We do not sell your personal information.
• We never share your identity, location or searches with the people or places shown on the map.
• Offender and incident data comes from public records, not from you.
• You can delete your account and data from inside the app.
• Access to data is limited to a small group and logged.

Our principles for protecting your data#

Warden shows you what is around you. Doing that well means knowing where you are and what you care about, which is exactly the kind of information that deserves care. These are the rules we build by.

Data minimization

We ask for the least we can. There is no account to create: the app works from an anonymous device identifier, and an email is only involved if you connect one to a web purchase.

Short retention

We keep data for as long as it serves you or the law requires, then delete or de-identify it. Deleting your account removes it from our systems.

De-identified and aggregated where possible

Product statistics are computed as counts by day, platform and answer, never as a record of any one person.

Restricted, logged access

Only the people who run Warden can reach the systems that hold your data, under their own credentials, and access is logged by our providers.

Location protection

Your location is used to center the map and to find what is nearby. We do not store a trail of where you have been, and the map's last position is remembered on your phone, not on our servers.

Security reviewed regularly

We regularly review the security of our infrastructure and rely on providers that maintain independent certifications. We do not claim a certification we do not hold.

1.Information we collect and why#

Warden has no sign-up. When you install the App, it creates a random identifier on your device and registers it with our servers; that identifier is what everything below is attached to. The table lists each category we handle, why, and the legal basis we rely on where a law asks for one.

What we do not collect.We do not ask for your name (the display name in your profile is optional and can be anything), your contacts, your photos beyond the one you may choose as a profile picture (which never leaves your phone), your camera or microphone, your health or biometric data, or Apple’s advertising identifier. We do not keep a history of your movements.

2.Information about other people: public records data#

Most of what Warden shows is not about you. The map displays information about individuals listed on public government sex offender registries: their name, photograph, registered address and the offense description as published by the registry. It also shows incidents and safety events drawn from public and licensed sources, without identifying victims; we do not publish victim information.

Registry information is collected from the public registries operated by U.S. states and territories and aggregated through the National Sex Offender Public Website (NSOPW), run by the U.S. Department of Justice. Warden does not create, verify or alter this information, and what you see may not reflect the most recent registry updates. The official registry is the authoritative source: nsopw.gov.

Corrections and removal requests

If you believe a record shown in Warden is inaccurate, outdated, or relates to you in error, write to contact@wardenmap.com with the details. We will review the request, point you to the registry that publishes the record, and update or remove the record from Warden when the registry has changed it or when the law requires us to. We aim to reply within 10 business days.

3.How we use your information#

We use the information described above to:

• Provide and maintain the Services: register your device, run the map, place your searches and saved places, and keep your settings.
• Deliver location-based alerts about the places you watch and the area you are in, when you turn alerts on.
• Process your subscription: unlock Premium, keep it unlocked across devices, and handle restores and refunds.
• Support you: answer your messages and requests.
• Administer the Services: send you notices about changes to the Services or to this policy.
• Analyze and improve the product: understand which features are used, where people get stuck, and what breaks.
• Keep the Services secure: detect abuse, fraud and attacks, and enforce our Terms.
• Comply with the law, and protect the rights, property and safety of our users, the public and Warden.

We do not send marketing email. If we ever do, each message will carry an unsubscribe link, and this policy will say so.

4.How we share your information#

We share information with the companies that help us run Warden, under contracts that limit what they may do with it. They are listed below, with what each one receives.

We may also disclose information:

• To comply with the law: in response to a subpoena, court order, or other valid legal process, or where the law requires it. We review every request and disclose only what it covers.
• To protect rights and safety: where we believe in good faith that disclosure is needed to prevent harm to a person, to investigate fraud or abuse, or to enforce our Terms.
• In a business transfer: if Warden is involved in a merger, acquisition, financing or sale of assets, information may be transferred as part of that transaction, under this policy.
• With professional advisors: lawyers, accountants and auditors, under confidentiality obligations.
• With your consent, for anything else.

Never with the people on the map. We never share your identity, your location or your searches with the individuals or places displayed in Warden. Looking someone up does not tell them.

5.Location data#

Location is what makes Warden useful, so here is exactly how it is handled.

• When.Only while the App is open and only if you allow it. We ask for “While Using the App” and never for “Always”: Warden does not read your location in the background.
• What for. To center the map on you, run the first area scan around you, and find public records and incidents nearby. When you search an address instead, that address is used in place of your location.
• Where it is processed.Your GPS position stays on your device. What reaches our servers is the map region being looked at, to fetch the records in it, and the addresses you type, to locate them. We do not store your GPS position, and we do not keep a trail of where you have been. The App remembers the map’s last position on your phone so it reopens where you left it.
• Approximate location from IP. When the App first registers, our server resolves your IP address to a city and region. This sets where the map opens on a new install and feeds aggregate statistics. It is never more precise than a city.
• Sharing. Location is never sold and never used for advertising. The map region you look at is sent to our map and geocoding providers to draw the map and locate addresses, as described in section 4.
• Control.iOS Settings > Privacy & Security > Location Services > Warden. You can choose Never, Ask Next Time or While Using the App, and turn Precise Location off. With location off, the map opens on your saved address or last position and you can search any place by hand; alerts about the area you are in do not work, and alerts about your saved places do.

6.Notifications#

When you turn alerts on, the App asks iOS for permission to send notifications and stores a push token on our servers. The token is a delivery address, not a piece of information about you; it lets us send alerts about your saved places and the area you watch. Notices travel through Expo’s push service to Apple Push Notification service (APNs), which delivers them to your phone.

You can turn alerts off in the App (the Alerts tab, or Settings > Notifications) or in iOS Settings > Notifications > Warden. Turning them off stops alerts at once; the token is kept so that turning them back on works immediately, and it is deleted with your account.

7.Tracking, analytics and advertising#

Analytics

We use PostHog for product analytics and Microsoft Clarity for session recordings of the interface, in the App and on the Site. Together they tell us which screens are used, where people stop, and what breaks. Recordings capture what the screen shows and where it is tapped; they never capture your camera, microphone, keyboard contents or photos. In the App, analytics are keyed to your device identifier. On the Site, visitors stay anonymous until they start a checkout.

Cookies and similar technologies on the Site

The Site sets no advertising cookies. It uses the following storage for the reasons given.

Do Not Track and Global Privacy Control. We do not sell or share personal information, so there is nothing for these signals to opt you out of. We do not change how the Site works in response to them.

8.Data retention#

We keep information for as long as it is needed for the purposes in this policy, then delete or de-identify it. How long that is depends on the amount, nature and sensitivity of the information, the risk of harm if it were misused, why we hold it, and what the law requires us to keep.

9.Data security#

Information travels between your device and our servers over TLS, and our providers encrypt it at rest. Access to production systems is limited to the people who operate Warden, under their own credentials, and is logged. Our providers are bound by confidentiality and data processing obligations. No method of transmission or storage is completely secure, so we cannot promise absolute security; if a breach affects you, we will notify you and the relevant authorities as the law requires.

If you believe you have found a security vulnerability in Warden, write to contact@wardenmap.com with the details. We will acknowledge your report and keep you informed.

10.Your choices and controls#

Everything below can be done from your phone, without contacting us.

Location

iOS Settings > Privacy & Security > Location Services > Warden. Choose Never, Ask Next Time, or While Using the App, and turn Precise Location on or off. With location off, the map opens on your saved address or your last position and you can search any place by hand; nearby alerts based on where you are do not work.

Notifications

In the app, Settings > Notifications, and the Alerts tab's switch. In iOS, Settings > Notifications > Warden.

Saved places

Profile > your places. Tap a place to change its name, address or distance, or to remove it.

Profile picture and name

Profile > tap your picture to change or remove it; tap the pencil next to your name to edit it. The picture is stored with your account on our servers, shown only to you, and deleted when you remove it or delete your account.

Subscription

On Android, manage subscriptions in Google Play > Payments & subscriptions > Subscriptions. On iOS, use Settings > your Apple ID > Subscriptions. Purchases made on our website are managed from the receipt Whop sent you or by contacting support. Deleting your account or uninstalling the app does not cancel a subscription.

Delete your account

In the app, Settings > About > Delete account. This deletes your account and everything attached to it on our servers, removes the records database and identity from your phone, and restarts the app as a fresh install. Subscription records are kept only as long as the law requires.

A copy of your data

Write to contact@wardenmap.com from the email connected to your purchase, or include your Device ID (Settings > About > Device ID) so we can find your install.

11.Your privacy rights#

Depending on where you live, you may have the right to access the personal information we hold about you, to correct it, to have it deleted, to receive a copy in a portable format, to object to or restrict certain processing, to withdraw a consent you gave, and to appeal a decision we make on a request. We honor these rights for everyone who asks, wherever they live.

To make a request, delete your account in the App (Settings > About > Delete account) or write to contact@wardenmap.com. Because there is no account name, we verify requests by asking for your Device ID (Settings > About > Device ID), or by writing back to the email connected to your purchase. An authorized agent may make a request on your behalf if they show your written permission and we can verify your identity.

We may refuse a request where the law allows: for example, where we cannot verify who is asking, where the information is needed to complete a transaction you asked for or to comply with a legal obligation, or where the request is clearly excessive. We will explain why.

12.Children's privacy#

Warden is not directed to children and is intended for adults. The App is rated 17+ on the App Store. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, write to contact@wardenmap.com and we will delete it.

13.International data transfers#

997 Labs FZC LLC is based in the United Arab Emirates. Our servers and most of our providers are in the United States, and some providers operate in other countries. When you use the Services, your information is transferred to and processed in those countries, whose laws may differ from those where you live. Where the law requires safeguards for such transfers, such as for people in the European Economic Area, the United Kingdom or Switzerland, we rely on Standard Contractual Clauses with our providers and on their own certifications, and we take steps to make sure your information stays protected under this policy wherever it is.

14.Other important information#

Links to other services

Warden links to the official registries and to public sources. Those sites have their own privacy policies, and this one does not apply to them.

Aggregated and de-identified data

We produce statistics about how the Services are used, such as how many people finish onboarding on a given day or which answers are chosen most. These are counts that do not identify anyone, and we do not try to re-identify them. We may keep and share them freely.

Accessibility

If you need this policy in another format, write to contact@wardenmap.com and we will provide one.

15.U.S. state privacy rights#

Several U.S. states give their residents specific rights. This section is our notice under those laws; it adds to, and does not replace, the rest of this policy.

California notice at collection

In the last 12 months we have collected the categories of personal information listed below, for the purposes described in sections 1 and 3, from the sources shown, and disclosed them to the service providers in section 4 for business purposes.

16.EEA, UK and Switzerland#

17.Other jurisdictions#

18.Changes to this policy#

The date at the top is when this policy last changed. If we make a material change, we will tell you in the App or by email before it takes effect. Continuing to use the Services after a change means you accept the updated policy.

19.Contact us#

Questions, requests and complaints about privacy go to: